FAQs

You can access the log page using the account icon link in the header of this page or by going clicking here.

If you are having trouble remembering your password, please be sure to go through the lost password prompts by clicking “Forgot Password?” on the login page.

If you continue to have trouble, please contact us during business hours: wholesale@rajanimd.com.

We can also be reached by email at wholesale@rajanimd.com. We do our best to respond to emails within 24 hours Monday - Friday during business hours.

If your order has just been placed and not fulfilled yet, we can help you with making changes. We are unable to allow for adjustments or edits to existing orders once they are processed and shipped. You will need to place a separate order for the desired item or cancel the order with us before it is fulfilled by emailing us at wholesale@rajanimd.com. After canceling, you can reorder whatever you’d like.

We endeavor to ship all orders within 1-2 business days of receipt. All orders will ship using 2-day shipping.
When your order ships, we will email you a notification of shipment, which will include your order’s tracking information. Please refer to our Shipping and Delivery terms for more information.

If there is an error in your order or with receiving your shipment, please contact us within five days of your delivery date, and we will correct the issue as soon as possible.

You will find product information, ingredients, supporting photos and videos and how to use instructions by visiting the product page for the specific item you are interested in.

You can send your questions directly to Dr Rajani here: https://rajanimd.com/askme/

Once you submit your information, you will be taken to a page where you can record your voice message online. Your question may also get featured on his YouTube Channel as well. The Doctor typically responds in 24 to 48 hours.

You can also message on his Instagram page:
https://www.instagram.com/rajanimdskincare/

Or you can comment on his videos on his YouTube channel:
https://www.youtube.com/RajaniMDskincare

The shelf-life for unopened product is 12 months. We recommend using products within 3-6 months after opening.

Our skincare products should last 90 days, if used as recommended.

Our supplements should last 30-60 days, if used as recommended, and depending on the # of servings you take per day.