Shipping + Returns

Dr. Rajani and his team of Skincare experts want you to purchase with confidence! Email us directly at wholesale@rajanimd.com with all your questions so that you may receive the best beauty and wellness products to achieve your skin goals! We look forward to the opportunity to serve you!

Shipping
Your products will ship to you by ground shipping within 15 business days of receiving your order.

We charge standard flat fees for all orders in the continental US:
Orders up to $499.99: $24.99
Order from $500-$999.99: $49.99
Orders from $1000-$2499.99: $74.99
Orders over $2500: Free Shipping
Rates may vary for orders from AK, HI and US Territories.

Minimum first order amount is $2500. No minimum order amount for subsequent orders.

Minimum order quantity per item is 6.

Orders may be placed online 24/7 through your online account. Only one ordering account will be available per location.

Returns
There are NO Returns and NO Refunds allowed.

Returns for Product Quality Issues
Supplier agrees to stand behind all merchandise and replace if necessary, on an individual basis. A package which has been damaged in transit must be refused at the time of delivery in order for supplier to assume responsibility.

Damaged Products
A package which has been damaged in transit must be refused at the time of delivery in order for us to assume responsibility.

You also have the right to examine the goods purchased upon receipt. If you believe that you have received a batch of defective products, you must contact us within 24 hours to discuss the return.

Missing Orders
If your order is missing, you can file a claim directly with the shipper by viewing your tracking details and making a claim (use the ShipMonk Protect button to file the claim). Once the claim is reviewed and approved, you will be sent a replacement order.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please email support@rajanimd.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.